Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
Effectively manage a Yum-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing programs
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Champions recognition and motivation efforts
Qualification & Experience
Custodian of Culture & HWWT2 principal
Dedication to providing exceptional customer service
Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management with min 2 yrs. of work experience where in min.1 yr as sr. supervisory role (Hotel) /unit manager role (Retail)
